Head of Product Design (freelance) H/F

Le besoin

Company Description Born in France in 2006, Voyage Privé has grown from an ambitious startup into becoming the Europe's leading travel tech platform. Operating across 9 markets with tens of millions of users, we're not just another e-commerce success story - we're a tech powerhouse revolutionizing online travel.

As a mission-driven company, we're unique in combining cutting-edge technology with social impact. Our innovative campus brings together tech talent, professional athletes, students, and artists, creating an ecosystem where digital innovation drives both business growth and positive change.

We're now at an inflection point, upgrading our entire technical foundation with cloud architecture, AI, and real-time systems to become a reference and top-of-mind platform for luxury travel, known by travelers for its excellent offer and customer experience, and by our providers as a high-performance business development partner.

Why Join Us?

• Work at the intersection of cutting-edge technology and a mission-driven company, transforming how millions experience travel
• Be part of an entrepreneurial team of innovators that isn't just building technology
• Value innovation, ownership, and collaboration, with an emphasis on empowering engineers to make a difference
• Shape a fast-growing tech company as we embark on an ambitious plan to scale tenfold in the next decade
• Fast-paced, innovative environment with a real impact on high-end travel experiences
• A chance to lead security efforts at a strategic and operational level
• Direct visibility with the CDO and ExCom, shaping the future of security in a dynamic industry
• A collaborative, tech-driven culture that values security as a business enabler
• Enjoy a workplace that invests in personal and professional development, offering learning programs, mentorship opportunities, and career growth pathways

Job Description

About the Role As the Head of Product Design for Voyage Privé, you own the end-to-end experience across all digital customer touchpoints, with the ambition to ensure coherence and excellence wherever users interact with our product.

You will define and execute a design vision that elevates both user experience and user interface, with a clear bias for business impact — especially conversion, engagement, and customer satisfaction. You ensure that our products not only work well, but feel exceptional, creating trust, delight, and a strong brand impression.

You elevate the design function within our digital team, ensuring an intuitive, seamless, and delightful experience for our millions of users, fostering repeat business and customer loyalty.

You work in tight partnership with Product, Engineering, and Data to shape our digital touchpoints, including web, mobile, and other digital interfaces (ex: CRM emails, internal tools), focusing on usability, engagement, and most importantly, conversion.

You proactively collaborate hand-in-hand with the rest of the organization, being the "best friend of the business", especially the marketing team, to ensure success.

Key Responsibilities

Strategic Leadership

• Define and lead a design vision fully aligned with product strategy and business goals
• Represent design at the leadership level, influencing roadmap priorities and investment decisions with a user-centric mindset
• Embed a culture of design excellence throughout the digital team and the broader organization

Product Design & UI Execution

• Lead end-to-end design efforts — from insights to final UI — across web and mobile platforms, ensuring flawless usability and polished, brand-aligned interfaces
• Set a high bar for visual design quality, details, and delight — not just functional UX
• Drive consistency, trust, and elegance in every interaction
• Compare and rationalize design alternatives based on user needs and business impact, clearly articulating pros and cons to support strategic decision-making
• Ensure pixel-perfect implementation of features in collaboration with engineering, through rigorous QA, design specs, and iterative feedback loops

AI-Native UX Thinking

• Anticipate and design for the next generation of user experiences enabled by LLMs and AI agents
• Rethink UX from first principles, going beyond conventional screens and flows to invent new interaction models based on natural language, adaptive interfaces, and real-time AI assistance
• Understand and explore how these paradigms reshape navigation, onboarding, search, discovery, and support — with a critical mindset that avoids superficial gimmicks
• Collaborate closely with Product, Engineering, and Data/AI teams to evolve the platform toward AI-native, future-compatible UX patterns and design systems

User Research & Experimentation

• Benchmark UI and UX of best-in-class competitors to feed AB testing roadmap and drive more business
• Promote continuous learning via qualitative and quantitative user research
• Define UX success metrics and run experimentation (e.g. A/B testing) to validate and refine design decisions

Design Operations & System

• Build and scale a robust design operating model: clear process, feedback loops, design QA, documentation
• Maintain and evolve our Design System for efficiency and consistency across teams and touchpoints

Cross-Functional Collaboration

• Work in tight partnership with Engineering to ensure high-fidelity implementation and technical feasibility — especially on mobile
• Collaborate with Marketing and Brand teams to ensure a coherent omnichannel experience

Team Development

• Recruit, grow, and mentor a high-performing Product Design team
• Elevate individual contributors and build a learning-driven team culture

What Success Looks Like

• A strong, user-focused design culture is embedded in the product development process, ensuring a seamless and compelling user journey
• The user experience of our digital platform is significantly improved, leading to measurable business impact
• A scalable and cohesive design system is in place, enabling efficient execution
• Design is recognized as a strategic function within the digital organization, influencing both product and business outcomes

Profile We're Looking For

• Strong business mindset and obsession with outcomes, not output
• Strong portfolio of product design work with real impact on business metrics
• Track record designing native mobile apps with high conversion or engagement performance
• Ability to challenge and push for excellent UI, not just usability
• Experience working with engineering and product leaders to deliver high-velocity, high-quality design
• Leadership experience: team building, coaching, design rituals, DesignOps, etc.
• Fluent in Figma, prototyping, research and experimentation tools
• Experience in using AI-based tools such as Lovable

Additional Information

• Entrepreneurial adventure with ambitious and fulfilling projects
• HQ in the South of France, in an exceptional natural, economic and cultural environment
• Remote work possible based on location and experience
• Opportunity to participate in unique ecosystem projects
• Access to campus gym and exclusive Padel court
• Participate in company events and highlights
• Benefit from up to 20 off travel offers